Why audience first is the new future?

Relyft
4 min readJan 7, 2023

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This topic will be covered before we move on to talking about audience-first strategy because it is the fantastic, overarching concept that is the driving force behind successful campaigns. This is true regardless of the amount of money that is available. Aside from the fact that Google is shifting its metrics away from backlinks and toward user experience, as Neil Patel discussed not too long ago.

You need to have some background information on the audience or the potential customer before you can start coming up with those ideas. In the vast majority of instances, that information is held by an institution or originates from an established body of research. The completion of research of this nature typically takes some time, which is a commodity that is not always available to us. In research, there is also the possibility of having a biassed viewpoint.

What exactly does “audience-first” mean?

The principle of putting the audience first is very simple. For effective communication with your audience, it is essential to know them better than they know themselves, as this is the only way to achieve this goal. And while this may seem like a simple concept, in order to put it into practise, you will need to make a mental shift that is different from the way that brands have been constructed in the past.

This model is currently undergoing a variety of different kinds of disruption. This is happening because of the rise of the creator; as a result of them, we have a better understanding of audiences. The rise of the creator has brought this about. Those individuals who are able to comprehend the potential of the audience are the ones who are able to cause a disruption in the flow, transforming it from the typical flow into a flywheel.

Why is it so challenging?

Going to each and every social platform that your audience could be using is not only going to be a challenging and time-consuming task, but on top of that, the interests of the audience are not always going to be the same. Because of this, the task of conducting this research needs to be done quickly and effectively, making things even more challenging. To address this issue, the ridesharing company Relyft has developed a remarkable on-demand audience research platform that, within a matter of minutes, enables users to carry out live audience research (check them out on relyft.co).

Let’s make one thing perfectly clear: There is no such thing as an adequate amount of marketing.

What exactly is meant by the “Audience-First” plan to action?

To put it another way, it boils down to knowing your audience better than they know themselves and putting that at the forefront of whatever it is that we want to achieve in the long run. We are not going to talk about customization at this time because it can lead to significant scalability issues. The idea that one should always prioritise one’s target demographic should be borne in mind when formulating a brand strategy, establishing categories, and organising marketing efforts.

It all boils down to having a comprehensive understanding of the locations where your customers are currently located. The following are the primary pillars are where it gets its foundation:

  1. Their individual characteristics and quirks.
  2. The primary concerns that are important to them.
  3. The things that they engage in.
  4. The point of influence at a given point in time.
  5. Individuals they follow, and many more

When companies respond to these questions with detailed explanations, it demonstrates that they have the breadth of knowledge required to create work that has a more profound influence on consumers. Because of this, there is a higher return on investment (ROI), also known as more “bang for the buck.” This indicates that the work was done efficiently.
This makes the way forward easy to understand:

Identify -> Monitor -> Track -> Segment -> Preference ->Plan

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Relyft
Relyft

Written by Relyft

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Audience First Marketing @ relyft.co

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